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Terms & Conditions

By booking a lesson with Surf with Jennie, you agree to the following Terms & Conditions. These policies are in place to ensure clarity, safety, and a positive experience for everyone.

Booking & Payment Policy

All lessons must be booked in advance. Full payment is required to reserve and schedule your lesson.

 

Accepted payment methods include:

 

  • Zelle

  • Venmo

  • Credit card

  • Debit card

  • PayPal

 

Credit/debit card and PayPal payments may include a small processing surcharge.

If paying by card, please request a secure payment link.

Friends & Family Discount

Friends & Family discount may be applied to:

 

  • Private lessons

  • 2-person semi-private lessons

 

This discount does not apply to:

 

  • 3–4 person group lessons

  • 5+ person large groups

  • Private lesson packages

  • Already discounted packages

  • Corporate or event bookings

 

Discounts must be requested at the time of booking and cannot be applied retroactively.

Cancellation & Refund Policy

Lessons canceled more than 24 hours in advance are fully refundable.

 

Cancellations made within 24 hours of the scheduled lesson receive a full credit toward rescheduling on a future date.

 

Same-day cancellations or no-shows may be subject to a 50% fee, depending on the circumstances.

 

Life happens — injuries, weather, and unexpected situations are always understood. Flexibility and fairness are prioritized whenever possible.

Ocean Conditions & Weather

Lessons canceled more than 24 hours in advance are fully refundable.

 

Cancellations made within 24 hours of the scheduled lesson receive a full credit toward rescheduling on a future date.

 

Same-day cancellations or no-shows may be subject to a 50% fee, depending on the circumstances.

 

Life happens — injuries, weather, and unexpected situations are always understood. Flexibility and fairness are prioritized whenever possible.

Waiver & Liability Release

All participants are required to sign a liability waiver prior to participating in any lesson.

• Minors must have a waiver signed by a parent or legal guardian.

• No lesson will be conducted without a completed and signed waiver.

Equipment & Personal Belongings

Gear and equipment may be provided unless otherwise arranged.

Participants are responsible for their personal belongings. Surf with Jennie is not responsible for lost, stolen, or damaged items.

Agreement

By booking a lesson with Surf with Jennie, you confirm that you have read, understood, and agree to these Terms & Conditions.

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